Why the Brother Printer in Error State and How to Fix?

fix brother printer in error state

Today, we will learn an easy solution to ‘Brother printer error state issue’ why it occurs and how you can solve it.

The Brother printer error state is one of the most common printer error you will find in some printers, but that does not mean that the Brother printer is not a dependable printing device. Brother printer has established itself as a reputed brand. It has millions of active users. Customers like you, generally love the HD print quality, good connectivity, wireless printing, simple to use interface of the brother printer.

In a fast-moving world, individuals like to use maintenance-free gadgets that make their life easy and efficient and save their precious time. The Brother Printer has a large customer base in Canada, the United Kingdom, and the United States of America. The Brother Printer Team is always updating its printing technology.

If you have thought in your mind – why brother printer in error state occurs, well there is no fixed answer on it. The printing procedure is very much complicated, and the reasons can be many. In such a situation your printer may ask for a quick repair.

When a brother printer stops printing and shows the printer is in an error state, it means printer hardware error. Before going to the solutions, let us look at the reason behind the printer error state issue.


  1. Hardware BIOS error is a typical factor that causes this error in printers.
  2. Your operating system might have virus or malware issues.
  3. Corrupt printer driver.
  4. Power Connectivity issues.
  5. Possibly network or USBs plugging issues.
  6. Firewall Blocking.
  7. Outdated printer drivers.
  8. Issues with your windows printer settings.
  9. Possibly a particular printer hardware component is not working properly.

Users, if your printer is not working and showing the “Printer in error state” message over and over again. You do not have to panic because following given steps below you can quickly fix your printer error. So users now let us go directly to the solution part.


As above, we have clarified some common elements, which cause your printer error state issue. We have given some easy steps that you can follow to fix your Brother printer from the error state. If you follow the steps correctly, you do not have to call the technician and can repair the printer on your own.

However, if the error persists call the experts because now only a brother support expert can help you.


First, you will need to do a manual inspection of your printer. Since sometimes, due to some minor issues, your printer may go into an error state. Therefore, if you check and find that cause, you can fix the error, and your printer will also work in normal mode.

Check Below Things Before-

  1. Try restoring your printer by going to Windows settings and restore Windows to the previous date. You can do this correctly by checking Youtube videos.
  2. Check for printing papers stuck inside the printer. In other words, make sure your printer is not having any paper jam error.
  3. Occasionally, the wireless printer error is due to low-speed connectivity issues or when Wi-Fi is not connected. So ensure everything is in working state. Switch off your printer, detach it from the power supply connector, and after waiting for 2 minutes, restart and connect them once more.
  4. Unplug all the USB and data cable and then follow all fixing steps once more.
  5. If still your brother printer in error state, uninstall your printer drivers and reinstall it again.
  6. You can also run printer troubleshooting checker. If there is an error, it will detect it and fix it automatically.
  7. After trying the above steps if the error persists then check how to solve the offline error in Windows PC.

Advance Solution on Brother Printer is Error State:

Check Hardware:

  1. First, make sure that your printer is connected well. The power switch is ON. Then ensure that it is connected well with the computer or WiFi router (wireless brother printer).

Reconnect Printer with Network:

  1. If you are using LAN or Ethernet cable to access your printer, make sure of the connection. If you are unsure then, try to reconnect the printer by unplugging all the cables.
  2. However, if your printer Wi-Fi connection is ON, then disconnect it. Again start the process to connect it with the Wireless router or access point.
  3. Restart your printer completely then observe if the error is coming or not.

Fix Parallel Port Settings:

The error state issue can also occur because of the Printer Parallel Port Settings when you update your Windows new version. Therefore, to change the settings, follow the below steps:

  1. First, go to the device manager.
  2. Now select the parallel port option.
  3. Double-click on it to open the properties setting.
  4. Do a click on the Port Settings tab.
  5. Select “Use any interrupt assigned to the port”.
  6. Lastly, click OK to save the changes.

Check For Malware or Virus Attack:

You need to check for any virus or malware attack in your system. For this, you should run Anti-virus software to detect the virus and find out which relevant file it has affected. After the complete virus scan, the software will provide you with the final results and methods in solving this error.

Check if Printer Spooler is Running in Windows:

Printer Spooler Service also has an important role in the printing task. It must always keep it in a running state.

  1. Press Windows + R key together
  2. In the command box type, services.msc and press enter.
  3. Scroll down and double click on Printer Spooler.
  4. Make sure the services are Running and set to Automatic.
  5. If not, then change the settings accordingly.
  6. Click on Apply and save the new settings.

If the error is still not resolved, then only one solution left that is- reinstall the printer drivers.

Re-install the Printer Drivers

  1. Go to the Control Panel and find the setup file, then uninstall the drivers from there. Next you need to go to the Brother Driver Downloads page, find the right driver with your printer model number and download it.
  2. Install the new Driver then check once again.

Fix Error For Mac:-

  1. Make sure PC connectivity, even once the printer error condition appears in your own Mac, that could be the first point to test on.
  2. Assess if your personal computer and printer are all connected to the identical wireless system. For those who might possess a UBS entry printer, check if you’ve attached these.
  3. Turn your printer off, unplug it from the energy source and its USB cables, await one moment and then put it on and join it to a Macbook.
  4. Reboot the PC and wait patiently for it to Show in Active. If it restarts, click the Apple icon, and then choose System Preferences. In the screen select Tools and click to start the listing of printers installed in Mac. If your printer does not show on the monitor, then it’s the main reason why the printer is currently revealing your brother printer in an error condition.
  5. When your Mac shows lots of printer titles from the list, remove the undesirable entries and maintain the one you want.

After above-given measures and directions if the error persists, then you can choose the aid of experts. You might even study through the printers’ manual or see videos of those technical pros solutions. However, if nothing else works, then call the Brother printer service for immediate assistance.

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