Fix Brother Printer Offline Error in Windows

how to resolve when a brother printer shows offline in Microsoft Windows 10

When you are trying to print urgent documents from Windows PC, you notice that your Brother printer is offline but do not worry as this may be an issue with your Windows 7, 8, or 10 or a minor connection problem with the printer. Users, you can effortlessly fix brother printer in error state windows 10 issue. Below are the steps for brother printer offline fix, windows 10.

You might be thinking-

Why is my Brother Printer showing Offline on Windows 10?

How to Fix if a Brother Printer showing offline in Windows 10?

  1. Check overall in your eyes

    Firstly, look at your printer components and make sure looks good like Power Cable, USB is connected, etc.

  2. Set your brother printer as the default printer

    Secondly, you need to make sure your brother printer is already set as the default printer from printer settings options.

  3. Cancel all previous print job

    Thirdly, please cancel all the print jobs available in the queue.

  4. Check the printer status is not- Offline or Paused

    Then, make sure you have not set your printer mode into ‘Offline‘ or ‘Pause

  5. Change Connectivity Port

    Try to change connection port (USB) of the printer

  6. Reset Print Service Settings in Windows 10

    You may restart ‘printer spooler‘ service in windows

  7. Reboot

    Restart your printer, and the Windows.

  8. Contact Customer Care

    Lastly, call for support +14148008714​ for your brother printer in error state, windows 10 issue.

Ultimate Guide to bring your Brother printer online from the offline mode in Windows 10, 8, or 7– Step by Step

#1. Check Everything physically

why my brother printer is offline in windows 10

Firstly, you need to check the following manually and make sure all these are correct, then you can fix brother printer error in Windows 10 .

  • The power Socket is having a proper power supply.
  • Make sure the power cable is working and not damaged
  • Ensure the connectivity-
    1. If you are using a USB data cable, then ensure it is working.
    2. If it is a Network printer, then verify the network & IP configuration is perfect.
    3. For wireless printer kindly review the settings of Wifi or Wireless Access Points.
  • Confirm that there is no error message in your brother printer screen or LED blinking for minor errors like- Paper Jam, Low Ink, etc.

If the above points are OK, then follow the next steps. Else check this Solution- “Why My Brother printer keeps going offline?


#2. Make sure your Brother machine is set as the ‘default printer

We recommend you to make the printer as default, the steps as follows-

For Windows 8 or 10 (Operating System)

Step A: Click on Windows Start Button > Settings

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Step B: Do a single click on “Devices” > “Devices and Printers” > Right click on your brother printer and click on “Set as Default Printer

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Click on “Devices” when you find this screen on your computer.
steps to resolve brother printer offline error in united state
Choose “Device and printers” here.
set as default printer in windows 10
If multiple printers are showing them pick the right brother printer > Right Click > “Set as default printer”
how to set default brother printer in windows operating system

Additionally, please ensure that a “Green Right Tick” is showing on the correct brother printer in windows 10 printer settings.

OR- For Windows 7 Users:

Click Start > Devices and Printers.

brother printer in error state windows 10 and process to fix

If the printer is not showing as default, right-click the icon for your Brother machine and select Set as default printer.


#3. Delete all previous print jobs from the Devices and Printers window

Right-click the Brother Printer icon> See what’s printing > Printer > Cancel All Documents.

how do i get my brother printer back online

When Cancel All Documents is inactive like the below screenshot, then click Open As Administrator. Enter the admin password and click Yes.

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#4. Ensure that your Brother printer is not set as “Offline” or Paused”

If somehow your desired printing device is set as “Offline” or “Pause” you will not be able to take any print from this printer, you need to ensure that it is not set like this. Let us know how can you fix if your printer is set as offline

If the printer is Offline: Windows 7 to Windows 10

Right-click the icon for your Brother machine > See what’s printing > Printer > Use Printer Offline (uncheck this).

how do i fix my brother printer is offline windows 10

If Use Printer Offline is not active, click Open As Administrator. Enter the password for an administrator and click Yes.

If the printer status is Paused: Windows 7 or later version

Right-click the icon for your Brother machine > See what’s printing > Printer > Pause Printing (Uncheck this also), you may need to log in from the Administrator account also.

If your printer keeps showing offline in Windows 10, 8, and 7 and not been fixed, then you must follow step 5, better you may contact brother printer support phone number


#5. Change USB Port or Data Port

change USB port to avoid keep going offline your brother printer

Occasionally, your device port may not be working. Therefore, it is difficult to identify the problem. We will follow simple solutions to fix brother printer offline error in windows 10 and 8 or even Windows 7.

  1. Firstly, connect the Brother Printer into a different USB port on your computer if you are using any USB extender or hub. Then, connect it directly to your Windows computer or laptop.
  2. Secondly, for Network printer kindly change to LAN port or connect it directly to your computer ethernet port with a correct IP address.

If the Printer status still not showing “Ready” in windows 10, see our other relevant solution the major cause of offline error state due to connectivity.


#6. Restart ‘Printer Spooler’ Service in Windows

Generally, this is an advanced technique you should do this at your own risk. Before trying this technique, you may once reboot your PC and printer and check if it is ready to print. Otherwise, you may try this technique at your own risk. Open Run Box in your PC then type services and hit enter. Then, choose Services (Local) then right-click on Printer Spooler then select Restart. We recommend you to do this step under an expert supervisor or call brother printer customer support phone number at +14148008714​.

Here is the step to fix when a brother printer in error state windows 10-

why is my brother printer not connected in windows 10
Note: This process is for the experts, Do not try without the help of printer experts.

Open Run Box in your Windows 10 computer > type “services” then hit enter from your keyboard> choose “Services (Local)”> Right-click on “Printer Spooler“> click on “Restart

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Declaration: https://brother-printer.support an independent and trustworthy third-party printer support service provider, we are not associated or engaged with any of the companies and businesses. Our intention is not to mislead any brand,, Hereby, we disclaim any relationship, authorization or sponsorship with any official company, brand, product or images that are used for the referral purpose.


#7. Reboot

printer offline windows 10? just reboot once to resolve

The final step is to reboot both the devices your windows computer and brother printer all together after completing all the steps successfully. Rebooting solves 90% of the issues. These electronic devices run by programming language. Therefore, rebooting can solve some of the problems.

Printer Reboot Process: Hold the printer power button for 2-3 seconds and release. Lastly, switch off all LEDs and when Printer Display Screen is empty, then press the printer power button again.

Restart the Windows: Click on START (looks like four flag logo), click on “Power“, then “Restart

In conclusion, thank you for using this solution for printer error. Hope your printer offline concern is resolved. If not contact our support toll-free number.

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